As a matter of fact, every one of you who is planning to move your home from one place to another with the help of a packers and movers, have numerous responsibilities and rights of which you should be aware of. Being unaware of or neglecting those responsibilities might cause unwanted hurdles throughout your relocation process.
Here are some of your basic rights and responsibilities mentioned below which you should always keep in your mind –
- Any moving company you think of hiring, must provide you a written quote instead of verbal. It is noteworthy that all the genuine companies would never provide you a quote orally. The quotation should include all the details of the services you wish to avail along with other charges if there are any. There are many fake companies who quote different at first and later add hidden costs, etc. By having a written agreement, you can easily be on the safer side and drag such fraudsters to the court who tries to charge you extra than the previous quotation.
- If you see that your agreement has incomplete details of your services that you want to avail, do not ever sign those papers. Signing incomplete agreement will land you in trouble. You won’t be able to question the company if you get into mess later on. It is always a must to read the entire agreement carefully and sign it afterwards. Also, do not forget to keep a copy of that signed agreement with you.
- You can also ask the company to sign a written clause that they will provide on time delivery. This will help you to be assured that your goods are going to arrive at the destination on time. If they do not do so, the company is liable for the delay and you can easily claim for the same.
- While going through the insurance service of the company, make sure to pay full attention towards it. Understand each and everything about the insurance policy of the company. You can also ask the officials of the company to provide you a written explanation. Make certain to confirm that the company provides dispute settlement as an alternative to settle loss and damages.
- It is your right to cover all your belongings which needs to be moved. The movers and packers have to insure all your moving items. By doing this, you can easily compensate for your loss if they unfortunately get damaged while moving.
- You can be present at the spot when your goods are being weighed, packed, loaded or delivered. If you are unsure of the weighing, you can also ask them to reweigh the item.
- You can verify the identity of the packers or drivers that are sent to your place by the moving company.
- It is the responsibility of the packers to inform you if there is a delay in delivery, etc.
- As the customer, you can check the packing materials used for the packing of your goods. You can also ask the moving company to change the packers if you are not satisfied with their work.
So, keep the above mentioned points in mind and enjoy your relocation.
