Properly Understanding UCaaS

We have all been adhering to the CDC guidelines and staying home. People adhering to these government alerts have begun to explore different telecommunication methods, such as Unified Communications as a Service. This has brought up a lot of differing opinions about this service and what it is. Here is a guide that can help you properly understand what this is. 

What Is Unified Communications as a Service?

It is a service provided by third-party providers offer that has voice communications and other collaboration options hosted on one platform supported by the internet. UCaaS features tend to be favorable because they enhance flexibility, mobility, and connectivity. 

What Are the Benefits?

Ucaas offers many benefits. For instance, it is an all in one service that you pay a monthly premium for. Then, your provider will take care of maintenance, upgrades, and other inconveniences for you. Plus, you will get a communication service that you don’t have to pay extra for. The service lets you connect company landlines, computers, and mobile phones. This will enhance your business’ communication and efficiency. 

How Does It Differ From a Phone?

Traditional phones require that you purchase equipment, maintain it, replace it periodically, and pay for a separate phone service. On the other hand, UCaaS takes care of all of your maintenance and upgrades over the cloud. This means you will have lower upfront costs, consistent monthly fees, more communication methods, no maintenance responsibilities, and better communication.

Is It Expensive?

With UCaaS, you pay a monthly fee per user. However, when you consider that you will not have any new equipment, maintenance, or upgrade fees, it tends to be cheaper than a traditional phone. 

Why Do Some Companies Avoid It?

While there are many benefits to using UCaaS, some companies still avoid it. This is because of the common misconceptions about this service, including that it is complicated, it is only for large businesses, and hinders IT departments. These and other ideas often turn out to be false, and you should conduct proper research before deciding if this service is right for you. 

What Are the IT Benefits?

While this may sound like it would require a hefty IT team, it is actually a simple way to streamline your company’s communication process. This is because it comes with its own IT team so that yours can focus on other software and systems management. 

Is It Like SaaS?

Almost all business owners have heard of and are using Software as a Service. Basically, UCaaS is SaaS for your business’ communication. If your company is already using SaaS, you know how helpful this has been and will appreciate the benefits of UCaaS. 

How Can It Boost the Entire Office’s Communication?

In today’s business world, you must have a streamlined communication team to succeed. Fortunately, UCaaS can tie your office’s communications together and improve your company. 

UCaaS is increasing in popularity. This is because it allows for a more connected communication experience in companies. It includes many different types of communication and more benefits than a traditional phone line.