How To Modify Or Cancel Your Booking Car Rental

Modifying a Booking

1. Log into your account: To modify a booking, you will first need to log into your account on the car rental company’s website or mobile app.
2. Find your booking: Once you are logged in, you should be able to view all of your past and current bookings. Locate the booking you wish to modify and click on the “Details” or “Modify” button.
3. Make changes: You will now be able to make changes to the booking such as the pickup and drop-off dates and times, the type of vehicle, and any additional options or extras.
4. Review and confirm: After making the desired changes, review the details of your booking and confirm the modifications. You will likely receive a new confirmation email with the updated information.
5. Contact customer service: If you are unable to modify your booking online, or if you have any issues, contact the Master Livery Boston Car Services customer service for assistance.

Canceling a Booking

1. Log into your account: Similar to modifying a booking, you will first need to log into your account on the car rental company’s website or mobile app.
2. Find your booking: Locate the booking you wish to cancel and click on the “Details” or “Cancel” button.
3. Confirm cancellation: You will be prompted to confirm the cancellation of the booking. Read through any cancellation policies or fees that may apply before confirming.
4. Contact customer service: If you are unable to cancel your booking online, or if you have any issues, contact the car rental company’s customer service for assistance.
5. Cancellation policy: be aware of the company’s cancellation policy, some companies may charge a fee for cancellation, some may have a refundable or non-refundable policy, and some may offer a full refund if the cancellation is made within a certain time period before the rental date.
6. Get a confirmation: After canceling, you should receive a confirmation email or message from the car rental company, indicating that your booking has been canceled and any applicable refunds or charges.

In summary, modifying or canceling a car rental booking can typically be done easily through the company’s website or mobile app. If you have any issues or concerns, contact the car rental company’s customer service for assistance. Be sure to review the Master Livery transportation company’s cancellation policy before canceling your booking, as fees may apply.