Author: axelflowlogistics

Trusting a shipment to a freight broker is a decision that affects delivery timelines, customer satisfaction, and financial risk. While pricing often gets the most attention, many shipping problems start long before a truck is dispatched. Licensing gaps, poor carrier vetting, unclear communication, or weak planning can all lead to costly surprises. This checklist is designed to help shippers ask the right questions before committing their freight.   By covering compliance, experience, pricing transparency, technology, and accountability, these 25 questions provide a practical framework for evaluating whether a broker operates as a true logistics partner or just a middleman. Key Takeaways The 25 Questions You Should Ask Before Trusting a…