VoIP and its Commercial Application
VoIP Favourite Elders have become an essential component of commerce in the 21st century. It provides extensive phone networks that act as reliable and flexible commercial communication systems for firms. Many firms in the UK implement virtual phone numbers in the role of internal communications and/or external (Customer Support) communications systems.
VoIP vs Conventional Calling
Making the switch to a VoIP business phone system may help companies in major ways. No specialized hardware is required in the development and integration of the system. This helps by cutting the communications and operating expenses as well as significantly reducing the resources required in the management of this system.
Integration is also super convenient, not only is the installation easy, but the seamless application coupled with a friendly UI/UX means that maintenance is also incredibly simple. This consequently reduces the need to pay consultants and experts huge sums of money for the process of upgrading and modifying your system.
Key Features of VoIP
IP Telephony provides access to many features that make it the most effective communications channel for many customers around the world. Features of VoIP include:
- Call Recording
- Call Forwarding
- Automated Queuing
- Analysis and Reports
- Conference Calling
- Real-time Management.
VoIP systems also offer a broad assortment of features that are tailor-made to cater to businesses. Users are offered access to a variety of other great features that provide businesses with an extensive and valuable replacement for the traditional network. The features that are integrated into VoIP plans include:
- Conference Calling,
- Performance Analysis.
- SIP Trunking,
- Communications Management
- Real-Time Reporting
These features help clients develop an efficient communication and logistic structure that provides seamless operation management. VoIP also offers affordable call centre solutions, these allow for companies to set up customer support lines and/or outbound business processing lines at a fraction of what a traditional calling network cost.
Top VoIP Providers in the UK
Each of these providers offers services that cater to clients based on the scale and nature of their commercial operations. The communication solutions offered below by VoIP providers are designed to handle all the tasks and components that make for an effective and suitable calling network.
When analysing various VoIP providers, the primary focus of our analysis should be on the flexibility of the subscription fees and the feature set that is being offered with their packages. Each package varies based on the monthly rates, the feature set on offer, and the connectivity reach that is on offer. The VoIP providers below offer the most reliable and feasible VoIP accessible in the UK.
- VoIP Business
- 4Com
- Lily Comms
- Vonage
- Berry
VoIP Business
VoIP Business is one of the top providers of UK virtual phone numbers that offer a practical & affordable business communications network aiding business in making feasible and cost-friendly calls via a VoIP setup. They present comprehensive VoIP service packages that come with a virtual phone number to a wide range of customers from contrasting market backgrounds.
Key Features of VoIP Business:
- User-Friendly Accessibility
- Seamless Integration, Installation, and Configuration
- Highly Adaptable Solutions
- Fully Integrated Communications
- Call recording, conferencing and voicemail
- Scalable to adapt
- Cost-Effective
4Com
4Com is a thriving and rapidly developing VoIP service provider in the UK. They’ve developed and integrated business communications for a large number of clients throughout the United Kingdom. 4Com offers VoIP solutions with support based out of the UK and is well-known for its incomparable customer service.
Key Features by 4Com:
- Extensive call reports
- Computer Integrated Telephony
- Call-holding marketing messages
- Call recording
- User-friendly auto-attendant
- Voicemail to Email
- Easy setup
- UK based support
- Adaptable to any scale business
Lily Comms
Lily Comms entered the VoIP industry relatively recently. Since launching, it has seen an upward trend of rapid growth in the United Kingdom’s communications industry over the decade. They provide a wide variety of services with affordable and practical plans that are compatible with businesses of all sizes.
Key Features by Lily Comms:
- 24/7 technical support
- Unitary end-to-end solutions
- Advanced call handling features
- Virtual conference calling
- Remote and fixed solutions
- Ideal for mobile and home workers
- Multi-lingual auto-attendant feature
- Private call routing
- Compatible with future upgrades
Vonage
Vonage is a market leader in not only the UK communications market but also the global communications market. They have up to two million clients worldwide. They offer full compatibility and flexibility and zero installation costs, line rentals, upfront costs. Their services offer scalable solutions that are ideal in today’s flexible business world. All you require are a broadband connection and Vonage will handle the rest.
Key features by Vonage:
- Complete call handling features
- Unlimited Call recording
- Multi-device extensions
- Conference calling
- Flexible solutions for mobile work.
- Smartphone application for great accessibility
Berry
Berry is one of the most trusted and well-known providers of VoIP services in the UK. Its custom solutions coupled with excellent 24/7 customer support services make it one of the favourite choices for the user in the UK.
Key Features by Berry:
- 24/7 support
- Collaboration and Coordination features for teamwork
- Extensive call reporting
- Flexible options
- Easy installation
- Scalable and Compatible
Choosing the Ideal VoIP Provider
The VoIP solutions on offer are customized to accommodate the requirements of clients as well as the scale of infrastructure they need and the features (CRM Integration) that are essential to their operation. The providers’ principal goal revolves around supporting companies in updating their old communications network with advanced IP telephony systems that present the business with a more efficient communication’s setup that would meet the company’s complex business communication needs that were not offered by the conventional phone system they were using in the past. This switch benefits the company in major ways.
A VoIP system helps the firm with a notable drop in the company’s communication and logistic costs, VoIP integration also offers clients with an important business development platform that allows for them to reach out to a broader target market and improved customer retention via a communication arrangement that faultlessly blends into the companies CRM.